What do I have to do to regain access to my account?

AnnoyedUser

So, what do I have to do to regain access to my account? I've been locked out for about two weeks now, and am about to have a second game where I can't access my wiki (which we use during the session). I'm a little frustrated with administration. I realize the automated system is glitching and not sending out emails, but how about a manual password reset? Or something? Anything? I've got a support ticket up but can't even post on my support ticket. I repeatedly try and nothing happens. It says something about my message being posted shortly, but it never posts. I feel uncertain that my problem is even being addressed because of the lack of communication.

In case the context clues aren't clear, I requested a password reset because I was locked out of my account, and am not receiving the emails with the new password. Since this site makes the stupid mistake of generating a new password on request click, rather than when clicking the link sent to you through an email, the password is generated even if an email is never received. That's where I'm at. The issue with the poorly answered and unrespondable support tickets is secondary and separate. I just want access to my wiki.

Thank you to anyone that can help.

Unknown

I am more than happy to do this. This was reported on the open cases about this in the support page. Please give me your username that is having issues and I can work out a manual reset.

Unknown

Thanks for popping me the details, I have sent a message to the email on file for your account with a temporary password to regain access to your account.