twiggyleaf
What does that mean?
Y'all will probably know I can consider myself an OP veteran by now. There are older members and I respectfully bow to their venerated status.
"We came, we saw, we conquered," I hear people say.
But those REFORGE Celts certainly rocked the empire somewhat.
In war, we all suffer pain and indignity. Sure!
But let us set our sights on that great City across the river.
Many thanks to Alex for bridging the gap.
I am in utter reverence of the evident resolve of Andrew Wee.
It was slow in coming, but I feel (and REALLY feel) he is now totally with us.
We have suffered. But let us now cut that suffering from our memory.
Things will never be as they were. But they can be better. Much better.
Let us make it so!
Let Obsidian Portal flourish!
Please pledge your support.....
twiggyleaf
CURRENT CAMPAIGN: "Mysteria":http://www.obsidianportal.com/campaigns/mysteria - set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: "Shimring":http://www.obsidianportal.com/campaigns/shimring
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
Comments
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
Even on the 10+ hour days when I am a little mentally burned, working on OP is always a pleasure.
Speaking for myself, getting a gig working with anything game-/anime-/comic-related is a boon and a blessing.
Your continued participation is an endorsement of our work.
PS: Aaron (aasampson) is doing a kick-ass job on the customer support desk.
For some reason, I feel like quoting Bill Murray, "We came, we saw, we kicked its ASS"
Here's to the continued growth and improvement of Obsidian Portal
Keelah Se'lai,
Keryth
"Shadows Over New York":http://www.obsidianportal.com/campaigns/shadows-over-new-york
"2013 Campaign of The Year":http://blog.obsidianportal.com/2013-coty-shadows-over-new-york/
"Campaign of the Month July 2013":http://blog.obsidianportal.com/shadows-over-new-york-julys-campaign-of-the-month/
Unfortunately cannot agree with your assessment of Aaron- he is closing a lot of tickets that should be open, has often not notified people on the help tickets where to go if he is consolidating, and there still seems to be no rhyme or reason for the tickets he is taking.
Just my 2 cents.
killervp
"A God...Rebuilt":https://a-god-rebuilt.obsidianportal.com
Just trying to help out.
My suggestion to OP (based on working with ticket/case systems in enterprise environments) is that closing a ticket require either:
1) Explicit acknowledgment that the issue is completely resolved by the case opener. (i.e. case opener says "Thanks, please close this case.")
OR
2) Where the case has not been updated from the opener in some time, a notice that the case will be closed in X days if there is no further response. (i.e. OP support updates the case with "Please note that this case will be closed in 3 days due to lack of response. Please reply if further action or information is needed." and then waits 3 days to close it)
Unconquered Kingdoms, July 2016 CotM
twigs
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
Thanks for your feedback, keep posting.
I have daily scrums during the week with the tech teams and customer support, so I will see how we can address the points being raised.
Might still catch a few that legitimately need attention, but there needs to be a starting point.
killervp
"A God...Rebuilt":https://a-god-rebuilt.obsidianportal.com
Just trying to help out.
twigs
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
twigs
"I met a traveller from an antique land....."
CotM May 2016: Mysteria: set in Wolfgang Baur’s MIDGARD.
Previous CotM Aug 2012: Shimring: High Level Multiplanar Campaign
Inner Council Member
At any rate, I support the idea of not having flame wars.
/post
For a taste of the way back when prior to 3 years ago.
~Weasel0
A Parade of Black | ShadowRunHack |
Where I play with CSS code