Search and tags return no results (Back-end issue)
A short while ago I noticed that search, in all of my campaigns, began returning zero results - and that even clicking link tags for items and characters etc, took me nowhere, except to the page that said no results. As no one else seems to have reported it, I thought it might have something to do with my end, but for the life of me, I can't figure out what has broken everything. When I go to other people's campaigns, their tags don't take me anywhere either.
Any suggestions? It's almost as if the search?tag= query is being blocked somehow, but I can't figure out how.
I have tried multiple computers, my partner has tried on his pc, multiple browsers, developer editions etc, disabled all blockers... performed the usual reboots and checks. But after talking to various more knowledgeable folks they are advising me it may be a back-end problem that obsidian portal themselves need to look into.
Can someone please advise? And can any one else reading this please check your tags and the search function on your page too, to check if it is working?
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Confirmed this issue on my SoK campaign site. To give the dev's just a bit more info, no results are returned when you click on a tag, see the picture below for reference.
Steps I used to reproduce:
1. Navigated to https://streamofkairos.obsidianportal.com/characters
2. Clicked on Englebert Humperdink (https://streamofkairos.obsidianportal.com/characters/englebert-humperdink)
3. Clicked on the Lost tag
In the screenshot you can see the address bar showing the query, the blank results section, and the Lost (10) tag count on the right hand side.
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Thanks Abersade! Tags and Search are my Brain Replacement. Without them... I have to ask the dog what is going on.
Thanks guys, so sorry about the bug! I'll get this to the team, pronto!
Obsidian Portal Support Druid | [email protected]
I can confirm that as of 10.40am UK time, this bug has now been fixed. Thanks Portal team! Search functionality at top of page and tags now appear to be working as intended, returning full expected results.
So happy to help, friend! @alliedaines
Obsidian Portal Support Druid | [email protected]
Unfortunately my page seems to have the same issue.
However when I click on the above links I do see search results there, so it might be just an issue for me?
Other members in my campaign do have the same issue.
Hey @Dbon! I'm so sorry you are running into this. I've reached out to the team to see how we can help!
Obsidian Portal Dungeon Manager || [email protected]
Just an update, that we are still working on this with no current ETA. We really appreciate your patience while we get this figured out. @dbon
Obsidian Portal Support Druid | [email protected]
As OP, just for reference, my sites are still functioning correctly after your previously applied fix. Sorry to hear others are still experiencing issues.
We are still working on this! @dbon and thank you for the update, friend. @alliedaines
Obsidian Portal Support Druid | [email protected]
Thanks for your continued patience, everyone! We are still working on a resolution. We will continue to provide updates as soon as we have them. @dbon
Obsidian Portal Support Druid | [email protected]
Can you go ahead and try it again, then let me know how it's working? :) @dbon
Obsidian Portal Support Druid | [email protected]
Hi, Unfortunately I ran in the same issue on my page, 0 results when I click on my tags
The search bar doesn't work either, is there something that I can do from my end?
Hi, my friend @Fransistor, it appears we are still working out some issues with this one - our team is on it, I'll be sure to send you an update as soon as I have one!
Obsidian Portal Support Druid | [email protected]
Thanks @vadercomplex you were brilliant! Problem solved!
Weird that it keeps occurring for different people. I have not had a repeat of it happening for me. Any idea if a fix / patch will prevent it happening again? It seems like a tricky issue.
Hello everyone! Our team has been made aware of this issue and we are actively working to resolve it for everyone. In the meantime, we appreciate your patience. ♥ @alliedaines
Obsidian Portal Support Druid | [email protected]
My apologies everyone, we are still fixing this. :( Thansk for your patience!
Obsidian Portal Support Druid | [email protected]
Ok, so it looks like my site has run into the same issue again. Search isn't working. Tags are not functioning, returning 0 results. Site: https://nightfall-10.obsidianportal.com/
Please please get this functioning again. My site is huge and search and tags are the only way I can navigate and edit it properly.
Thanks,
Alison.
@alliedaines
We’ll be testing some changes on Monday to see if they fix the issues! We will update here when we can. We really appreciate your patience in the meantime!!
Whatever you did appears to have worked for me. Tags and search bar are working again. Thank you and well done!
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@C4RB0NAlison
@alliedaines Perfect! I was just coming to update that this should be working now!
If anyone still has an issue, please let us know!
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