Sign In
•
Register
Discussions
Sign In
Close
Home
›
OPSupport
›
Comments
OPSupport
Comments
OPSupport
in
Login Issue
April 2017
As you already noticed, we have solved all login issues. The site will not post anything to your account, however the "Share" agreement is needed for the login process.
OPSupport
in
portal down?
April 2017
Sorry guys, this was again an issue from the hosting provider - possibly an Amazon issue again. I was not notified about it, but I have setup a monitor so I can also be notified immediately in case the site goes down again. All your files are perfec…
OPSupport
in
YouTube Broken Again
April 2017
I guess the best way to do that is to keep creating tickets describing your experience and problems and I will forward those messages to the management, so they can see the issues you are confronted with and assign more development time to OP.
OPSupport
in
Login Issue
April 2017
Hi, Facebook logins are working now. Unfortunately we are having problems with G+ logins currently. We should be able to fix in the next few days. Until then, you can create a ticket and I will provide you with a workaround. Alan
OPSupport
in
Please Help Convince OP That KillerVP is Not Crazy
April 2017
@Kallak, please open a new ticket with full details as I'm not sure what issue you are referring to. We have solved the issue with the styling that was not appearing properly, which was most likely connected to an SSL issue or similar.
OPSupport
in
Is OP still being updated?
April 2017
No progress yet. I'm insisting whenever I get the chance so we can see some progress soon - but it's not my call to make.
OPSupport
in
YouTube Broken Again
March 2017
You are correct - I will keep requesting according to your tickets. Sorry if I post the same general response to this issue in tickets, but it is genuine - I am waiting for a fix. The availability of the devs is not under my control, but I will keep…
OPSupport
in
Please Help Convince OP That KillerVP is Not Crazy
March 2017
Thank you for taking the time to post the history, it certainly helps me start to understand the community here. It seems to be a general opinion of the community that KillerVP should not be banned. As long as I understand how the ban can be removed…
OPSupport
in
Sticky Posts
March 2017
Added this to the list of improvements that I will propose after finishing with the bug fixes. Thanks!
OPSupport
in
Is OP still being updated?
March 2017
Yes you are correct, the development team is shared amongst other sites and projects, which is why things are moving slower on that end than on the site support, where I monitor the messages daily.
OPSupport
in
Please Help Convince OP That KillerVP is Not Crazy
March 2017
One more thing: about this URL: http://help.obsidianportal.com/users/818058?page=1 Our support system is here: https://www.obsidianportal.com/support As this page says, the old support area is deprecated and is not monitored by anyone. Any tickets o…
OPSupport
in
Please Help Convince OP That KillerVP is Not Crazy
March 2017
Guys, thank you for your feedback on this. I now understand from your feedback that KillerVP is not crazy - although if you look at his comments on KS you can certainly understand why I would think so. Please understand that I have joined the Kaleid…
OPSupport
in
Is OP still being updated?
March 2017
I'm afraid I don't have a list of improvements at this time. I have a list of bugs and issues that I forwarded to our development department and right now I'm waiting for these issues to be fixed. After we sort these out we can think about putting t…
OPSupport
in
YouTube Broken Again
March 2017
Hi, That's correct, it was a temporary issue with Amazon. Everything is back to normal now. Regarding the Youtube issue, I'm afraid the only thing to do at this time is to wait for our dev to find a solution to this. I have already forwarded the iss…
OPSupport
in
Is OP still being updated?
January 2017
Hi, I have recently updated CotM (thanks to Kallak), currently finished the support backlog and reported all outstanding issues to our new dev. We should see some improvements soon, as the new dev is starting to go through the list I sent. Thanks fo…
OPSupport
in
Media Folders - Images are not showing up
December 2016
The issue has been added to our list of things to fix, but I don't have a due date at this time. Hoping to fix all outstanding issues after the holidays. Thank you for your patience with these problems.
OPSupport
in
What happened to OP Support?
December 2016
Just a quick update: I have been creating a list of outstanding issues that I can forward to our development so they can be fixed. This took me a while and a backlog of tickets has been building up. I will respond to them depending on how difficult …
OPSupport
in
What happened to OP Support?
November 2016
Thanks for the warning SkidAce! I'm sure the trust issues will fade out soon enough as I intend to stick around!
OPSupport
in
How can I Rescue a Campaign with a Corrupted link?
November 2016
Hi, Please check my response in this thread: https://forums.obsidianportal.com/discussion/4446/what-happened-to-op-support
OPSupport
in
What happened to OP Support?
November 2016
Hi guys, Sorry for the lack of response lately! There were some changes in the structure of our company. I am currently in the process of taking over the tasks of the previous person that was providing support for obsidianportal. Please bear with me…
OPSupport
in
Media Folders - Images are not showing up
November 2016
Hi, We have reviewed your ticket. I have created a request for the appropriate dev to look into this issue. Please bear with us until we find a solution for this issue. I'm hoping for a quick turnaround time to fix this. Best wishes, obsidianportal …
OPSupport
in
CkEditor Questions/Requests/etc
September 2016
The team has begin looking into getting those buttons added.
OPSupport
in
CkEditor Questions/Requests/etc
September 2016
So more of a slug inserter plugin for the CKEditor?
OPSupport
in
CkEditor Questions/Requests/etc
September 2016
The request is for a pick-list of existing wiki pages for the current campaign, within the CKEditor - is that correct?
OPSupport
in
Media Library file size/format limit?
September 2016
Currently it is 10MB for free accounts. Which banner image are you referring to? It maybe a technical limitation whereby it wasn't explicitly deducted.
OPSupport
in
PC Character Sheets - Gender not getting set
August 2016
This is being remedied this week, in the next build the name generator functionality will be put in a logical place where it was supposed to go from the get go- in a separate dialog tied to the name field.
OPSupport
in
CkEditor Questions/Requests/etc
August 2016
BTW, below are some early stage screen shots from an internal test build which was released this week. It showcases some of the new work & thinking being done to revamp the admin panel and core content authoring capabilities of the site. …
OPSupport
in
CkEditor Questions/Requests/etc
August 2016
Excellent write-ups. Thank you all around. A few points on the CKEditor: 1) The CKEditor has the capability to develop custom plugins for it. Moving forward we want to make the content authoring and editing experience as fluid and natural as possibl…
OPSupport
in
Event Scheduling Not Working
August 2016
Please file a support ticket with the repro steps, so we can have the tech team debug and fix the issue on Monday. The information we received was that the issue had been resolved, but it sounds like there may still be a problem if you are getting 5…
OPSupport
in
PC Character Sheets - Gender not getting set
August 2016
That's correct. The feature seems to generate confusion. We have gotten many emails with this question. Traditionally, the gender field was only there to assist with the character name generator. That was the only purpose it served. The gender was n…
More Comments
April 2024
Season of Strife
Read the
feature post
on the blog
Return to
Obsidian Portal
OPSupport
Joined
January 2016
Visits
251
Last Active
December 2020
Roles
Administrator
Posts
93
Profile
Activity
Discussions
5
Comments
88
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Sign In
Register
Sign In
Forum
Home
Discussions
Activity
Conversations
Profile
Information
Terms of Use
Community Rules